Privacy Policy

This website is operated by The Caphe Vietnam (“we” or “us”). We have great respect for the privacy of users of our website and understand that when you choose to provide us with your critical information, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personal information. If you just want to know about how we use cookies please Click Here.

What information do we collect?

Depending on how you use our site, you may provide personal information to us in various ways. The types of personal information we may obtain include personal information contained in content you submit, such as when you email us by clicking on Company email address hyperlinks on the Site. You are not required to provide this information but, if you choose not to do so, we may not be able to offer you certain of our services and features of the Site. We may gather the following information about you when you use this website:

• Name
• Email address
• Telephone number
• IP address (a unique identifier for your computer or other device)
• Mobile device ID
• Information provided by you in relation to your purchase on www.Thecaphevietnam.com (this may include sensitive personal information e.g. ethnic origin)

How do we use it?

We will use your personal information in the following ways. We are also required by law to state a “legal basis for processing”, i.e. to tell you on what grounds we are allowed to use your information, and this is also set out below:

How we will use your personal information

• To provide you with information that you have requested e.g. a newsletter, bulletins;
• To respond to specific queries you may raise regarding Company and its operating companies;
• To provide you with better ways of accessing information from this website;
• To process your order purchased by you.
• To allow you to submit articles to the Company Reading Room;
• To process your registration for events, seminars, conferences, and meetings via the Company website for Company its affiliates or partners.

Our legal basis for processing

• Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
• Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
• Consent – we only use your personal information for this purpose if you have consented for us to do so. You can withdraw your consent at any time.
• Our legitimate interests – we use your personal information to assess your job application, and to keep you updated throughout the application process.
• Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
• Our legitimate interests – we use your information to book you on to the requested events and to send confirmation to you and the event organizer.

When you browse through our site, we may obtain certain information by automated means. This includes browser cookies. The information we obtain in this manner may include your device IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with the Site (such as the web pages you visit, links you click and features you use), the pages that led or referred you to the Site, dates and times of access to the Site, and other information about how you attempted to use the site. As per the applicable laws, we will obtain your consent before placing cookies or similar technologies on your computer. You can filter the cookies that you want to download on your computer by selecting the appropriate settings on your web browser. Most web browsers guides the users how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing cookies. You can learn to do this for your particular browser by clicking “help” on your browser’s menu or by visiting www.allaboutcookies.org. The Site is not designed to respond to “do not track” signals received from browsers.
Please note that, without cookies or other automated tools, you may not be able to use all of the features of the Site. Please note that we do not obtain personal information about your online activities of time and across third-party websites, devices and other online services. We use third-party online analytics services, such as Google Analytics. The service providers that administer these analytics services use automated technologies to collect data (such as email address, IP addresses, cookies and other device identifiers) to evaluate, for example, use of the Site and to diagnose technical issues. To learn more about Google Analytics, please visit www.google.com/analytics/learn/privacy.html.

Cookies

What are cookies?

We may use information obtained from cookies or similar technology. Cookies are text files containing bits of information which are download onto your computer or device when you visit our website. Therefore, when we refer to “you” in this section we mean your computer. We can recognize these cookies on subsequent visits and they allow us to remember you on your subsequent visits. Cookies are of several types. We have set out below the main types and categories of cookies that are used. This section refers to all types and categories of cookies and not just those we use on our website.

First and third-party cookies

Whether a cookie is first-party or third-party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user, the website displayed in the URL window http://thecaphevietnam.com/. Third-Party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

Persistent cookies

These cookies remain on a user’s device for the period of time specified in the cookie. These cookies get activated every time user visits the website that created that particular cookie.

Session cookie

These cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close it. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

What do we use cookies for?

Cookies can be categorized into several types. The website uses cookies that fall into all the categories. Also we use data from targeting cookies placed on your computer by third parties when you have visited other websites.

1. Strictly necessary cookies
These cookies enable services you have specifically asked for. They are essential in order to enable you to navigate through the website and accessing secure areas of the website. Without these cookies certain services you have asked for cannot be provided. E.g. the ASP.NET cookie.
2. Performance cookies
These cookies collect information on the pages visited. These cookies collect information about how users use a website, for instance which pages users visit frequently. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They only improve the functioning of a website.
3. Functionality cookies
These cookies remember the choices you make to improve your experience. These cookies helps the website to remember the choices you make and provide enhanced, more personal features. For instance, e.g. the Add This cookie that is used in The Caphe Vietnam corporate reports. The Add This cookie provides ‘share this page’ functionality, where a user can email a link from a report to their friends. They may also be used to help provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect are anonymized and they cannot track your browsing activity to other websites.
4. Targeting cookies or advertising cookies
These cookies collect information about your browsing patterns to make advertising relevant to you and your interests. These cookies help deliver adverts that are more relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign. Typically, they are placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organization such as advertisers. Quite often targeting or advertising cookies are linked to site functionality provided by the other organization. If you want to delete any cookies that may already be on your computer or device, please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer’s instructions by clicking “Help” in your browser menu. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

Third Party Websites

Our website links to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies.

Information Sharing

We do not disclose personal information we obtain about you, except as described in this Privacy Policy. We may share your personal information with our (1) subsidiaries and affiliates and (2) service providers who perform services on our behalf, such as data analytics, for the purposes described in this Privacy Policy. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; (6) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); or (7) otherwise with your consent.

How do we use your information for marketing?

We will only provide information to you that you have asked for via the website.
Your Rights and Choices
To the extent provided by applicable law, you may (1) request access to the personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict the information; or (3) exercise your right to data portability, by contacting us as indicated below. Depending on your location, you may have the right to file a complaint with a government regulator if you are not satisfied with our response. Where provided by law, you may withdraw any consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

Other Online Services and Third-Party Features The Site may provide links to other online services and websites for your convenience and information (e.g., Facebook, Vimeo Instagram, LinkedIn and Twitter buttons). These services, websites, and third-party features may operate independently from us. The privacy practices of these third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, The Caphe Vietnam is not responsible for these third parties’ information practices.

Retention of Personal Information
To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy, or (2) we have another lawful basis for retaining the data beyond the period for which it is necessary to serve the original purpose for collecting the data.

How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect personal information we obtain through the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Children’s Personal Information The Site is designed for a general audience and is not directed to children under the age of 13. The Caphe Vietnam does not knowingly collect or solicit personal information from children under the age of 13 through the Site. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information from our records. If you believe that a child under the age of 13 may have provided us with personal information, please contact us as specified in the How to Contact Us section below.

Changes to this privacy policy

We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection we reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.

How to contact us

If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us at the following address:
The Caphe Vietnam
Office 702, Al Warsan Tower,
Tecom, Barsha Heights, Dubai, UAE